We Stand Behind
Every Job We Do
Our guarantee is simple: if the work isn't right, we come back and make it right. Every project carries a written warranty, and honoring it is how we've kept our name in this business.
Warranty
New window and door installations. If it fails due to our work, we come back.
1-Year Parts
Repair and service work. Labor covered for 6 months, parts and materials for 1 year.
Warranties
Typically 10–20 years on insulated glass and hardware, varying by brand.
Any defect in how the window or door was installed - improper anchoring, air or water infiltration at the installation perimeter, hardware that was not properly set, or any condition that results directly from the installation work.
Service department repair labor is covered for 6 months from the service date. Parts and materials are covered for 1 year. If a repaired component fails or the issue recurs within those terms as a result of the repair, we return and address it at no charge.
Locks, latches, balances, and perimeter sealing installed as part of a new installation are covered under the 2-year workmanship warranty. When applied as part of a repair visit, parts are covered for 1 year and labor for 6 months.
Email us or send a note through the contact page. Describe what's happening and when it started, and include photos if you can - they help us arrive prepared. We'll follow up to schedule a time to come back and assess the issue. There's no third-party warranty administrator to navigate: you reach us directly, and we come.
Have a Warranty Issue?
We Make It Right.
We take warranty issues seriously. Reach out with what's happening and we'll schedule a visit to assess it.